Upcoming Classes…

September 20th

September 29th

October 7th

October 27th

November 11th

University of Memphis Business School

(private classes)

November 8th & 9th

University of Memphis Masters of Health Administration

(private classes)

In the News…

Business Etiquette Dining Program

By Barbara Davis

Fogleman Focus

Spring 2010

U of M course helps students polish skills for

social side of the business world

By James Dowd

The Commercial Appeal

Saturday, April 10, 2010

Believe it or not, a little etiquette goes a

long way with co-workers, friends and family
By Sally Walker Davies
Special to The Commercial Appeal
Saturday, November 29, 2008

Debbie Neal Featured on the Small BizShow
Hosted by Robert Staub

KWAM990
Thursday, October 16, 2008

listen now (6 min 35 sec)

Too casual with summer attire, they can feel heat from their bosses
By Barbara Bradley

Memphis Commercial Appeal
Thursday, July 31, 2008

Society of Entrepreneurs Roundtable Meeting
with Debbie Neal, School of Protocol
Thursday, July 10, 2008; Paulette's
Speaker: Debbie Neal

Video Clip

Mind Your Manners
By Greg Akers

Memphis Business Quarterly
Winter 2008

Etiquette Bloopers…

Swiping the butter from the wrong bread plate. The best man's toast that was funny but not in a positive way. Everyone has encountered humorous etiquette blunders. Share yours here:

"Good manners will open doors

that the best education cannot."

Clarence Thomas

Q. What is the correct way to shake a lady's hand.

A. In business and social situations, it is correct for a woman to offer her hand first or for a man to offer his hand first. Whether male or female, the handshake should be firm while making strong eye contact with the other person.