Adults…

The relaxing of dress codes and formality in today’s business environment gives the false impression that protocol and etiquette are not as important as in the past. Don’t be deceived. The “fast food” generation is held to the same high standards of decorum by corporate America as their predecessors – perhaps even more so. Companies actively seek and recruit people that are not only business savvy but also represent the company well, both professionally and socially.

Business etiquette is more than using the right fork with the correct knife. Personal appearance, body language and business etiquette define your image. The School of Protocol’s certified trainer leads you through a full day of carefully crafted exercises giving ensuring you always make your best impression and outclass your competition.

Q. What is the proper way to respond to a compliment?

A. Always accept it graciously by saying "thank you" and do not diminish the value of the compliment by arguing or disputing what has been said.

Utensil University Power Lunch

Utensil University TM is an ideal way to master the art of dining. This two-hour power lunch class will give you the skills to navigate a formal four course lunch with confidence and flair.

We also offer a broad range of more in- depth classes that may be taken in any combination for adults who would like to brush-up their etiquette skills prior to an important event or wedding, or those who want to learn these valuable techniques for the first time.

Available Courses

The following courses may be taken individually or in any combination. Individual and group instruction are available.

Self Promotion
Who are you and what makes you unique? Learn how to clearly communicate with others in a clear concise manner that will make you standout from the rest.

Effective Networking
Networking is more than exchanging names and business cards. How do you shake hands while holding a plate and drink? Are there times when offering a business card is inappropriate? The School of Protocol will show you how to maximize the benefits of networking events.

Dining
Impeccable dining skills give you an added boost of confidence. Our five-course dining class will show you the basics such as knowing when to begin eating to properly handling difficult foods. The class is held in a formal setting with fresh flowers, appropriate flatware and crystal.

Your Corporate Wardrobe
It today’s business world, appropriate business attire has wide and varied meaning. You will learn to decipher dress code descriptions and become confident in your wardrobe selections.

Etiquette Folder

The folder contains a wealth of etiquette and protocol information. A tremendous resource alone or as a refresher.

"Dining Skills for the 21st Century" DVD

Dine comfortably in any setting, domestic or international. Five humorous vignettes illustrate the "do's" and "don'ts" of proper dining etiquette. Appropriate for those already involved in corporate America, new hires, high school and college graduates. (26 minutes)

Daily Etiquette Tips Emails

Receive a daily reminder of actions that make a difference in one's professional and social life. Etiquette "Q and A's" address the most frequently asked questions in corporate America. Appropriate for sales and marketing executives, human resources and recent graduates. (250 emails)

Speaking Engagements & Corporate Seminars

Debbie Neal, founder and certified etiquette trainer, is a sought after speaker for luncheons and corporate events. To schedule Debbie for your group or conference contact us.

"Good manners are just a way of showing other people

that we have respect for them."

Bill Kelly, Blast from the Past